Naples, FL – Advanced Software Products Group (ASPG, Inc.) has announced V6.0 of ReACT, the innovative password reset and synchronization tool designed to automate the password reset process, improve corporate security controls, and take a workload off the help desk.
Significant to ReACT’s v6.0 developments are a brand-new user interface to include new features, functionality, and a more modern user experience to the self-service portal. These UI advances continued throughout the portal with intuitive enhancements and dynamic alerting and feedback notifications. Back components to the self-service portal have been converted from VN.NET to C# and further workflow changes allows the portal to cater to the state of the user. Additions to the self-service homepage includes the ability to add a dynamic number of custom tiles, each linking to a different resource for easy access.
Authentication features within ReACT have also been expanded to include SAML and RSA authentication, which allow sites to leverage their IDP/SAML and RSA solutions for authenticating users to ReACT. This was also expanded to the help desk portal, where users can now be authenticated by help desk administrators using DUO and RSA authentication. The help desk portal also features a new “Caller Verification” panel which can be used for simply verifying a user to the help desk for any and all tasks.
Further UI improvements have been made throughout the tool’s administration portal on all tables, alerts, modals, and much more. An intuitive What You See Is What You Get (WYSIWYG) editor has been added to the notification panel to improve the ability to customize all notifications within ReACT. Finally, within the help desk panel, the ability to update phone carrier and/or country codes for SMS record on ReACT ID details have been added.
General fixes have also been completed throughout the administration and help desk portals for a more seamless experience.
ReACT is continually being further developed with new versions regularly being released. The ReACT support team is available 24 hours a day, 7 days a week. Interested parties may read more about ReACT via ASPG’s website at www.aspg.com/react. Free trials of the software are also available. To learn more, contact the ASPG sales team by phone at 800-662-6090 (toll-free) or 239-649-1548 (US/International) or email at aspgsales@aspg.com.
ABOUT ADVANCED SOFTWARE PRODUCTS GROUP
ASPG in an industry-leading software development company with IBM, Microsoft and GSA certifications. For nearly 30 years, they have been producing award-winning software for data centers and mainframes, specializing in data security, storage administration, and system productivity, providing solutions for a majority of the global 1000 data centers
