Naples, FL—October 2013
Advanced Software Products Group (ASPG) has announced the latest release of its popular ReACT software for Help Desk centers and other users requiring a self-service password reset solution. The release features the addition of authentication image technology to further enhance its multi-factor authentication features and capabilities and to provide users improved security.
ReACT, a self-service password reset and synchronization software tool for enterprise Help Desk installations, allows users to reset their own password and propagates the new one throughout all relevant systems and servers. The tool eliminates nearly all Help Desk calls, substantially reducing the need for staffing and other costs associated with Help Desk centers. Beyond providing self-sufficiency for most users to issue themselves new passwords it has many robust features to help support administrators and aid them in identifying and remedying security issues related to passwords, and works with z/OS, Windows Active Directory, Novell/eDirectory, and many other systems and software installations.
According to Tom Andrews, Vice President of Technology for ASPG, adding image authentication to ReACT is another way for users to be able to authenticate themselves for password reset based on something only they know – in this case, being able to identify a special image. “Adding another authentication method based on something the user knows, instead of something they have, allows them to be more device agnostic when resetting their password, if that’s what they choose,” said Andrews. “At the same, adding on more authentication factors, like image authentication, exponentially increases security for the users and systems involved. It’s a win, all the way around.”
Also featured in the release is a customizable favicon capability which allows clients to brand the ReACT favicon to their own organizational identity. Doing so provides end users the ability to easily access the ReACT portal software from the home screens of their mobile devices while at the same time ensuring that the experience remains tied to the familiar identity of the client.
About Advanced Software Products Group
ASPG is an industry-leading software development company with IBM partnerships and Microsoft certifications, and for over 25 years has been producing award-winning software for data centers and mainframes, specializing in data security, storage administration, and systems productivity, providing solutions for a majority of the GLOBAL 1000 data centers.
For more information about ASPG, please contact our Sales Team by phone at 800-662-6090 (Toll-Free) or 239-649-1548 (US/International), 239-649-6391 (fax) or email at email@example.com. You can also visit the ASPG website at www.aspg.com.
David Vertin, Director of Marketing
Advanced Software Products Group, Inc.
3185 Horseshoe Drive South, Naples, FL 34104