Naples, FL—January 3, 2013
Advanced Software Product Group’s highly-regarded password-reset product ReACT has received some much-anticipated updates and enhancements, including a web interface for mobile devices, new language support, Google API integration, and more.
ReACT—a password reset and recovery tool compatible with z/OS, Novell, Windows, and more — allows users to reset their own password and propagates the new password throughout all relevant systems and servers. The tool eliminates nearly all password reset calls to the Help Desk, substantially reducing the cost of support—which has historically been upwards of $38 per password reset, according to a Gartner study. Beyond providing self-sufficiency for most users to issue themselves new passwords, it has many robust features to help support staff and administrators identify and remedy security issues relating to passwords.
Of significant note are the enhancements in this release. The dashboard interface has been improved: It’s faster, more efficient, and has more browsing options. Additionally, the Self Service Portal now has a mobile-friendly version, allowing users on smart phones to easily use ReACT to administer their accounts and reset passwords as needed.
In addition to the interface changes, ASPG has also made great strides by increasing features and compatibility. Google Apps API integration is now complete, meaning ReACT can be used to manage domains hosted by Google; a Terminal module was added, allowing remote administration and resets via SSH/Telnet; and the new RSA module allows ReACT to use existing RSA Adaptive Authentication, decreasing administration effort. Additionally, support for several new languages–German, Spanish, and French—was added during this release.
“ReACT has been helping our clients realize significant Help Desk savings ever since its initial release,” said ASPG President Cathryn Thompson. “With these new features, what we’ve really done is given administrators even more ways to leverage the power of the software, which should allow them to see even better reductions in Help Desk costs.”
ReACT is an actively supported product, receiving constant updates, improvements, and bug-fixes. ASPG has no intention of stopping their trend of continuous development and frequent releases, and their support team is available 24 hours, every day of the year. Start reducing Help Desk costs by contacting the ASPG Sales Team by phone at 800-662-6090 (Toll-Free) or 239-649-1548 (US/International), 239-649-6391 (fax) or email at aspgsales@aspg.com.
About Advanced Software Products Group
ASPG is an industry-leading software development company with IBM and Microsoft certifications, and for over 25 years has been producing award-winning software for data centers and mainframes, specializing in data security, storage administration, and systems productivity, providing solutions for a majority of the GLOBAL 1000 data centers. More information about ASPG and its system administration and security products can be found on the ASPG website at www.aspg.com.
