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“The resetting of a password was a drain on the Help Desk, but, more importantly, it frustrated their users and distracted them from their primary jobs. ReACT did what it claimed it could do.”
- Worldwide manufacturer of construction products

Category Name

Access Management

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Enterprise Password Reset Software

ReACT

ReACT is a unique application designed to automate the password reset and synchronization process across the entire enterprise. ReACT eliminates the need to reset a password to a temporary value and allows the end user to reset their own password at any time without the need to change their password again at sign-on. ReACT virtually eliminates password-reset-related calls to the Help Desk.

ReACT helps close the security exposures opened by a forgotten password. It securely authenticates user requests for a password reset and then establishes a permanent, immediately usable password on all affected systems.

As a centralized, enterprise-wide password reset tool, ReACT provides support for virtually all operating systems and applications within the enterprise including z/OS [RACF & Top Secret], Novell/eDirectory, AD, UNIX/Linux, Google Apps, AdvantX, Live@Edu/Office365 and more. ReACT easily incorporates custom and packaged applications, as well as unique operating systems through the ActiveX scripting component.

ReACT provides security professionals, Help Desk teams and corporate auditors with additional information security assurance by logging and reporting all activities related to a password reset. It captures user information when a reset is requested and logs all successful or failed authentication activities as well as any successful or failed password reset activities. ReACT has a multifactor authentication system to prevent unauthorized access. Additionally, ReACT has the ability to provide automated alerts to managers for specific events, such as a consistent reset failure or perceived attempts at hacking.

By offering 24x7x365 self-service password reset capability, ReACT can eliminate some of the costly staff-related issues facing the IT Help Desk.

ReACT Password Reset Software: The Benefits

  • Users can reset their own passwords
  • Implement custom password requirements
  • OS level security
  • Simple at only four screens
  • Web-based with mobile support
  • ROI realized very quickly
  • Potentially Eliminate 35% of Help Desk Calls