Naples, FL – August 2014 – Advanced Software Products Group, Inc. (ASPG), an industry-leading software development company since 1986, has announced the latest release of ReACT, its self-service password reset and synchronization solution. The latest release, ReACT v4.0, features the addition of an enrollment portal to further enhance the end user experience, as well as a SOAP interface for additional security. Existing features, such as the Self-Service and Help Desk portals, also received enhancements.
ReACT is a self-service password reset and synchronization software tool for Help Desk installations that allows users to reset their own password and automatically propagates the new one throughout all relevant systems and servers. With the release of v4.0, ReACT goes a step beyond allowing users to reset their own passwords – it makes the end user process virtually effortless. Through its innovative enrollment portal, ReACT streamlines the end-user adoption process via its user-friendly enrollment wizard. ReACT v4.0 also contains the option for the Help Desk to implement automatic enrollment by pre-populating the ReACT database, which results in increased adoption rates throughout the organization.
There are a multitude of security enhancements to v4.0, including the implementation of a SOAP interface, updates to the Help Desk portal, and the creation of challenge questions for user validation which are specific to the Help Desk. The SOAP interface, a singular communication port, is designed to ease the mind of your Security team while allowing for an incredibly quick and simple configuration experience for your system and network administrators. The Help Desk portal allows for the ability to monitor real-time activity, observe trending pain points amongst the end users, and run multiple insightful reports. Through the portal, Help Desk administrators also have the ability to lock and unlock specific ReACT IDs as well as the ability to set multiple parameters for automatic unlocking of accounts.
Tom Andrews, Vice President of Technology for ASPG, explains, “We designed ReACT v4.0 with two main goals in mind: increasing the power and freedom exercised by Help Desk administrators, and drastically improving the experience of end users. Both factors not only create a more robust and flexible product, they result in administrators configuring the product in the best possible way for their environment and end users fully adopting the product. It’s a win-win for all involved.”
The Self-Service portal within ReACT v4.0 was enhanced by implementing a responsive design. This new design improves ReACT accessibility across all operating systems and devices, assists with implementation and adoption rates, and presents an intuitive and easily navigable interface for end users. The Self-Service portal, as well as the rest of v4.0, allows for increased options regarding global settings and configurable options.
The latest version of ReACT also includes five additional languages for increased support of International and linguistically diverse organizations. The new languages include Vietnamese, Tagalog, Korean, Simplified Chinese, and Portuguese, and make for ten languages supported by ReACT. In addition, users now have the option to implement dynamic passwords, which are more intuitive to end users when there are a variety of password security requirements at hand.
ABOUT ADVANCED SOFTWARE PRODUCTS GROUP
ASPG is an industry-leading software development company with IBM partnerships and Microsoft certifications, and for over 25 years has been producing award-winning software for data centers and mainframes, specializing in data security, storage administration, and systems productivity, providing solutions for a majority of the GLOBAL 1000 data centers.
For more information about ASPG, please contact our Sales Team by phone at 800-662-6090 (Toll-Free) or 239-649-1548 (US/International), 239-649-6391 (fax) or email at firstname.lastname@example.org. You can also visit the ASPG website at www.aspg.com.
David Vertin, Director of Marketing
Advanced Software Products Group, Inc.
3185 Horseshoe Drive South, Naples, FL 34104